Payment Policy
Last updated: October 5, 2026
This policy explains the payment methods, fees, and conditions that apply to purchases made on our website.
1. Payment Methods
We accept Visa, Mastercard, American Express, and Discover credit and debit cards, plus any other payment methods displayed at checkout.
2. Payment Processor
Payments are processed securely by Stripe, a PCI DSS Level 1 certified payment processor. Your full card details are handled by Stripe and are never stored by Marelle.
3. Payment Fees
| Payment type | Fee charged to you |
|---|---|
| Credit card | $0.00 |
| Debit card | $0.00 |
| Digital wallets shown at checkout | $0.00 |
Marelle does not charge any payment processing fee, surcharge, or convenience fee. Card processing fees are paid by Marelle. The total shown at checkout, including product price and any applicable sales tax, is the amount you pay. Shipping is free on all U.S. orders.
Note on foreign transaction fees: Marelle is based in Brazil. Although all charges are in U.S. dollars, some card issuers may apply their own foreign transaction fee to purchases from merchants located outside the United States. This fee, if any, is set by your bank, not by Marelle. Please check with your card issuer if you have questions.
4. Currency and Prices
All prices are shown in U.S. dollars (USD). Applicable sales tax, if any, is calculated and shown at checkout before you pay. Later price changes will not affect orders that have already been confirmed.
5. Processing
Order preparation begins once payment is confirmed. Card payments are subject to authorization by your card issuer.
6. Refunds
Refunds are issued to the original payment method as described in our Return & Refund Policy.
7. Fraud Prevention
Transactions may go through fraud-prevention checks. If additional verification is needed, we will contact you using the details provided with your order.
8. Contact
Questions about payments? Email us at support@marelle.com.br.
Company Information
Business name: Marelle
Legal name: 46.303.069 LUCAS OTONI SILVA SOUTO
Brazilian Tax ID (CNPJ): 46.303.069/0001-95
Address: Avenida Prudente de Morais, 135, Santo Antônio, Belo Horizonte, MG, 30350-093, Brazil