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Shipping policy

Shipping & Delivery Policy

Last updated: August 20, 2026

Marelle ships to the entire United States. This page explains our processing times, transit times, tracking, and other conditions related to order shipping.

1. Coverage and Shipping Cost

  • Service area: the entire United States.
  • Shipping: free to the entire United States, with no minimum purchase required.

2. Delivery Times

  • Shipping method: USPS
  • Processing time: 1 to 3 business days
  • Transit time: 3 to 7 business days
  • Total estimated delivery time: 4 to 10 business days
  • Cost: $0.00 — Free Shipping

Processing time is the period needed to confirm, pick, check, pack, and prepare your order.

Transit time is the estimated period between dispatch and delivery by USPS.

3. Order Cutoff Time

Orders with payment approved by 5:00 PM Eastern Time (ET) may enter the fulfillment process on the same business day.

Payments confirmed after this time, on weekends, or on US federal holidays will enter the fulfillment process on the next business day.

4. Shipping Carrier

Orders are shipped via USPS.

5. Order Tracking

Once your order ships, a tracking number will be provided to you.

Tracking page: https://marelle.com.br/pages/rastrear-pedido

6. Shipping Address

Customers are responsible for providing accurate shipping information at checkout.

If a package is returned due to an incorrect or incomplete address provided by the customer, a new shipping fee may be required to reship the order.

7. Damaged Packages

If the package shows severe damage or clear signs of tampering, we recommend refusing the delivery and contacting us.

Email: contato@marelle.com.br

8. Lost or Stolen Packages

If a package is officially confirmed as lost or stolen in transit, Marelle will offer:

  • A replacement shipment, subject to availability; or
  • A full refund.

Return policy: https://marelle.com.br/policies/refund-policy

Business Information

  • Company name: Marelle
  • Legal name: 46.303.069 LUCAS OTONI SILVA SOUTO
  • Brazilian Tax ID (CNPJ): 46.303.069/0001-95
  • Address: Avenida Prudente de Morais, 135, Santo Antônio, Belo Horizonte, MG, 30350-093, Brazil
  • Email: contact.@marelle.com.br
  • Phone/WhatsApp: +55 31 97538-6303